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Melbourne · Australia · Global delivery

Delivering Real
Outcomes.

Rivaya is a solution architect-led Martech consultancy helping organisations design, build, and scale modern marketing ecosystems. We create connected platforms, unified data, and intelligent automation that drive measurable outcomes.

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12+
Years experience
50+
Projects delivered
3×
Faster than large firms

Senior expertise.
Delivered directly.

Seven practice areas. Architect-led from brief to go-live — no handoffs, no juniors.

Martech Architecture & Automation

SFMC Data Cloud MC Next Journey Builder Automation Studio
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Data Architecture & Activation

CDP Identity Resolution Segmentation Data Unification Real-time
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AI Engagement & Optimisation

AI Agents Chatbots Predictive AI Automation Workflows
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Custom AI Applications

AI Chatbots Lead Bots ROI Calculators Zapier APIs
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Strategic Advisory

Martech Audit Roadmap Platform Selection RFP Vendor Evaluation
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Integration, Migration & Delivery

Migration Integration Agile QA Go-live
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Why Rivaya

Big-firm expertise.
Without the overhead.

Built to be different from traditional consulting firms — and that's by design.

Direct architect access

You work with the senior architect on every engagement. No relationship managers, no junior handoffs.

3× faster delivery

Lean teams mean faster decisions and faster deployment. We remove the internal layers that slow large firms down.

40–60% lower cost

You pay for expertise, not overhead. Senior quality at significantly lower blended rates than big-four equivalents.

Outcomes agreed upfront

Defined deliverables, clear milestones, measurable outcomes — agreed before we start, not billed as we go.

AI & Automation Use Cases

Ready-to-deploy
AI solutions.

All use cases

WhatsApp AI Support Bot

WhatsApp AI Chatbot
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AI Lead Qualification Bot

AI Lead Scoring CRM
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ROI & Usage Calculator

Calculator ROI Interactive
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Case Studies

Results that
speak for themselves.

All case studies
Retail · SFMC

Enterprise SFMC Implementation

340%

increase in email engagement

Full SFMC implementation — 14 automated journeys, preference centre, triggered sends. 12-week delivery.

SFMC Journey Builder Automation
Financial Services · Data Cloud

Unified CDP with Data Cloud

2.4M

customer records unified

Salesforce Data Cloud unifying CRM, website and transaction data into real-time profiles.

Data Cloud CDP Segmentation
Healthcare · AI

AI-Powered Service Desk Bot

68%

reduction in service tickets

Agentforce chatbot with Service Cloud — booking, FAQ, escalation routing. 8 weeks.

Agentforce Service Cloud AI
B2B Tech · Migration

Marketo to SFMC Migration

40%

reduction in martech cost

Full migration — data, journeys, CRM integration and training. Zero downtime.

SFMC Marketo Migration
How We Work

Simple. Fast. Transparent.

Discovery

We learn your stack, goals and constraints. No assumptions, no boilerplate.

Architecture

A clear plan agreed upfront — technical design, milestones and outcomes.

Delivery

Agile execution with weekly updates. You always know what's happening.

Optimise

Post-launch review, benchmarking and ongoing support as needed.